If a student believes records are inaccurate, what is the first step they should take?

The correct course of action for a student who believes their records are inaccurate is to request that the records be amended. Under the Family Educational Rights and Privacy Act (FERPA), students have the right to seek corrections to their educational records if they believe there are inaccuracies. This initial step is important because it provides the educational institution the opportunity to address the issue directly and make necessary corrections.

Once the amendment request is submitted, the institution will review the claim and decide whether to amend the records. If the institution denies the request, only then can the student take further steps, such as requesting a hearing or filing a complaint. This process emphasizes the importance of addressing inaccuracies through the institution first, which is why requesting an amendment is the appropriate first action.