What does FPCO do after notifying the college or school district of a FERPA complaint?

The Family Policy Compliance Office (FPCO) is responsible for enforcing the Family Educational Rights and Privacy Act (FERPA). When a complaint is filed, the FPCO takes the matter seriously and follows due process to address the concerns raised by the complainant. After informing the educational institution about the complaint, the next step is to investigate the allegations.

This investigation is essential because it helps determine whether the institution violated FERPA provisions. Through this process, the FPCO gathers evidence, examines the policies and practices of the institution, and assesses the situation more thoroughly. The aim is to ensure compliance and protect the rights of students regarding their educational records.

By conducting an investigation, the FPCO can provide a detailed and informed response to the complaint, which is crucial in resolving issues and providing guidance to ensure that proper practices are followed in the future.